GenAI in Employee Service Desk | Explore Rezolve.ai

to your support teams @

Your GenAI Service Desk @ MS Teams

Service Desk Powered by Generative AI: Like ChatGPT, But Better

Trained on millions of IT documents, Rezolve.ai understands the entire enterprise IT knowledge - including specific SharePoint folders, customer support FAQs, employee handbooks, SOP documents, technical manuals, past ticket history, troubleshooting guides, and more.

What users say about Rezolve.ai

"Awesome Software implementation methodology and support!"

I have never in my 35 years of IT had a better experience implementing a new software product into an organization

G2 User

IT Manager, Nonprofit

"Such a Great Product & Company"

Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!.Everyday questions and problems that end-users have. Tier 1 support questions.

Brandon C

Technology Services Support Assistant
Mid-Market(51-1000 emp.)

"Rezolve.ai will be the help desk of the future"

I have never in my 35 years of IT had a better experience implementing a new software product into an organization

Michael. S

CIO, University

"Great Onboarding Experience"

Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support.

Nate. R

IT Support Specialist
Mid-Market(51-1000 emp.)

"Attentive Customer Service, Great product"

Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.

G2 User

Mid-Market(51-1000 emp.)

"Prompt and Effective"

The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands

Andrea. H

Mid-Market(51-1000 emp.)

"Great product and great support"

I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented.

Chris. T

Mid-Market(51-1000 emp.)

"Growing Managed IT Services company using Rezolve.ai for helpdesk tickets and chatbot."

Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides that we are fully supported.

Daniel. E

Small-Business(50 or fewer emp.)

"The Rezolve.ai Chatbot has been a gamechanger for our state Agency IT Support team"

Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues.

Sean. A

Enterprise(> 1000 emp.)

"Best Knowledge base and Help Desk service for Microsoft Teams"

"The Rezolve.AI team is truly focused on the success of the service integration with Microsoft and is very helpful with all steps required to get all things working."

Nilson. Z

CIO

Enterprise(> 1000 emp.)

Trusted by Top Brands

Experience Next-Level Employee Support and Productivity

Generative AI Employee Experience

The ChatGPT-like ITSM Chatbot leverages advanced natural language processing and algorithms, similar to ChatGPT, to provide an intuitive and personalized experience for employees seeking IT support within Microsoft Teams.

Learns and Responds like ChatGPT

Automate all time-consuming routine tasks and processes to reduce agent and employee effort, save time, and enhance productivity. Rezolve.ai’s Generative AI can handle any complex request or task at scale.

Out-of-the-Box Integration Hub

Rezolve.ai's integration hub offers seamless integration with 1000+ enterprise software applications, enabling employees to access all the tools and resources they need from a single platform.

Minimized Service Desk Friction

By reducing manual effort and allowing employees to interact with intelligent chatbots, we make work more engaging and enjoyable. Bring your entire enterprise knowledge under a centralized AI service desk and experience the ROI.

Smarter Helpdesk Support

ChatGPT-like knowledge integration empowers your IT support agents and technicians. Rezolve.ai updates itself automatically, ensuring that they have access to all the necessary information they need to resolve your employees' issues quickly and efficiently.

Competitive Advantage

With Rezolve.ai, your organization will have a competitive advantage over its competitors, thanks to the seamless and effective employee support experience that you offer.

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