Should you switch/upgrade or adopt a GenAI-based IT ticketing solution over a legacy solution? See why Rezolve.ai enables your IT team to generate higher ROI via excellent service delivery and keep your employee CSAT in the high 90s.
Capabilities
Agentic AI answering engine for customers and employees
Integrates with ITSM systems to provide automated support and streamline IT operations
Provides support answers through conversational interfaces
Deploys virtual service agent for providing human-like interactions
Diagnose and troubleshoot IT issues, providing users with solutions or escalating them as needed.
High - advanced conversational AI capabilities, delivering human-like interactions and understanding complex queries.
Slightly dated user interface and experience
Moderate
Amelia AIOps can be used to deploy automations
Extensive Integrations
Matured Service Catalog
Change Management Available
Available
Multichannel interactions available
Combines conversational and generative AI for custom service desk operations
Deploy advanced AI capabilities with existing systems
Dated agent and user interface
NA
G2: 4.3, Capterra: 5, Microsoft: 4.3
Why Rezolve.ai?
Most mature GenAI-based AITSM solution for seamless IT support within MS Teams & Slack.
.png)
