Should you switch/upgrade or adopt a GenAI-based IT ticketing solution over a legacy solution? See why Rezolve.ai enables your IT team to generate higher ROI via excellent service delivery and keep your employee CSAT in the high 90s.
Capabilities
Unified Agentic AI platform for enterprise operations
Automates ITSM, HR and other departmental workflows and service requests
AI-driven enterprise search that allows finding information across various data sources
Offers AI virtual agents that automate service desk interactions for a wide range of user inquiries
Provides automatic categorization and routing of tickets based on labels
Moderate - has a mature AI platform with comprehensive automation across multiple service domains, including IT, HR, and customer service.
Modern UI/UX for users
High
AI workflows automations can be created with visual low-code studio
Moderate Integrations
Basic Service Catalog
Change Management Available
Available
Voice-based & multichannel interactions through AI Voice Bot
Offers a unified platform with domain-specific LLMs powered by enterprise data
Flexible development options and a wide range of pre-built integrations
Requires dedicated internal team for management and close collaboration with Aisera's product team
Starts from $1 per year per feature
G2: 4.4, Capterra: 4.5, Microsoft: 4.3
Why Rezolve.ai?
Most mature GenAI-based AITSM solution for seamless IT support within MS Teams & Slack.
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