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In many companies, employee onboarding has often needed to catch up to expectations. This isn't due to a lack of effort. Application providers and HR/IT leaders have worked hard to improve this process using available technologies.

‍Traditional approaches have included:

1. HRIS-Led Approaches: These focus on HR/Finance-centric onboarding processes and depend on the specific modules the customer has bought.

2. IT-Led Approaches: These concentrate on providing equipment, applications, and technology.

3. Comprehensive ITSM Solutions: These aim to help HR coordinators or IT technicians manage the process but often need to catch up regarding the employee experience.

What's Missing in Traditional Employee Onboarding?

The new employee should be at the center of the onboarding process. This means the process should be accessible to new hires and act as their "sidekick" during their first few weeks. The onboarding approach should be people-centric and process-friendly.

Imagine it's your second day, and you want to learn more about the organization you've joined. You should be able to ask questions and get answers quickly. Finding that information should be a breeze if you have free time and want to tackle mandatory training. If setting up your direct deposit account (DDA) is part of the process, the system should remind you. Everyone involved should be able to ask the system about the status and get a prompt response.

This new onboarding process should seamlessly integrate different actors, their approvals, IT, HRIS, L&D, and finance. The system should be interactive, on-demand, and transparent to all.

GenAI-Based Onboarding

GenAI-based onboarding solutions fill many of the gaps left by previous attempts. Generative AI makes the system accessible and conversational. Any actor can interact with the onboarding process anytime, playing their role or getting updates.

These solutions also act as middleware, integrating with all surrounding applications. Most importantly, they provide a reliable companion to new employees throughout the onboarding process, continuously improving over time.

Solution Example: Rezolve.ai

Rezolve.ai is a GenAI-based employee support product that integrates HR, IT, L&D, finance, and knowledge aspects of onboarding into a single solution. Depending on your organization's use, it offers this solution via MS Teams or Slack. This puts the employee at the center, creating a customized and flexible experience while a process-driven approach seamlessly works in the background.

With Rezolve.ai, new hires don't need to log into five different systems. Instead, it directly brings all the information, forms, and links into MS Teams or Slack. This information is available on-demand, making the onboarding process much smoother. Additionally, the system generates insightful analytics that further fuel process improvements.

Critical Benefits of GenAI-Based Onboarding

1. Enhanced Accessibility and Interaction: New employees can interact with the system anytime, asking questions and getting immediate responses. This ensures they always have the necessary information, enhancing their onboarding experience.

2. Seamless Integration: GenAI-based solutions act as middleware, integrating various applications and systems in onboarding. This creates a streamlined experience for new hires and reduces the complexity of managing multiple platforms.

3. Personalized Experience: These solutions create a customized experience for each new hire. The process adapts to their needs, ensuring they receive relevant information and reminders at the right time.

4. Improved Efficiency: GenAI-based solutions free up HR and IT staff to focus on more strategic activities by automating routine tasks and providing easy access to necessary information. This improves overall efficiency and reduces the burden on these departments.

5. On-Demand Information: New employees can conveniently access information and complete tasks. This flexibility is crucial in today's dynamic work environment, where employees may be onboarding remotely or in hybrid settings.

6. Continuous Improvement: The analytics generated by GenAI-based solutions provide valuable insights into the onboarding process. These insights help identify areas for improvement, ensuring the process continuously evolves and improves over time.

7. Reduced Need for Multiple Systems: With everything centralized in platforms like MS Teams or Slack, new hires don't have to navigate multiple systems. This reduces confusion and helps them focus on integrating into the organization more quickly.

8. Enhanced Communication: Clear and consistent communication is vital during onboarding. GenAI-based solutions ensure new employees receive timely updates and reminders, helping them stay on track and reducing the chances of missed tasks.

Why Rezolve.ai is For You?

Generative AI is revolutionizing the employee onboarding process. By placing the new hire at the center and providing a conversational, integrated, and flexible experience, GenAI-based solutions address many of the shortcomings of traditional approaches.

Solutions like Rezolve.ai exemplify how AI can create a seamless, efficient, personalized onboarding journey, ultimately leading to more satisfied and productive employees. Embracing these advanced technologies is the key to improving the onboarding experience and setting new hires up for success from day one.