GenAI: Redefining Education Support for Students

Revolutionizing Student and Faculty Support with Advanced GenAI

Instant Ticket Creation and Query Automation

Effortless Student Support : Instantly generate tickets for diverse student needs, streamlining the support process.

Automated Routine Inquiries : Efficiently handle day-to-day student queries, freeing up time for strategic educational initiatives.

24/7 Query Resolution : Ensure continuous availability for student support, catering to needs at any time.

Native Integration with MS Teams : Seamlessly integrate with existing platforms like MS Teams, enhancing the educational and support experience.

Instant Access to Knowledge and Assistance

Deep Website and Knowledge Base Crawling : Utilize GenAI to navigate and extract information, providing accurate answers quickly.

Centralized Knowledge Hub : Create a 'talking' knowledge base, consolidating policies, tickets and handbooks for easy access.

Continuous Learning and Adaptation : Adapt and learn from uploaded documents, ensuring the knowledge base remains current and relevant.

Efficiency in Educational Support : Streamline operations, enhancing the service desk experience for students, staff and faculty across your digital campus.

Enable Digital Campus Experience with GenAI

Instant Support for Student Queries : Quickly translate student questions into actionable tickets, enhancing response times.

Operational Efficiency : Enable staff to focus on critical matters by handling routine tasks efficiently.

Unparalleled Student Engagement : Utilize GenAI to provide a modern, responsive service desk experience within MS Teams.

Staff Empowerment : Allow staff to focus on high-value tasks by automating routine support functions.

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Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."

Jason.C

"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."

Brian. L

"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."

Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."

Chris. T

"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."

Daniel. E

"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."

G2 User

Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.

Brandon C

Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.

Andrea. H

The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands