to your support teams @
Microsoft team logo
Your GenAI Service Desk @ MS Teams
Microsoft team logo

The Magic of GenAI

Transform your IT service management with Rezolve.ai, where innovation meets efficiency. Embrace the future of work with GenAI - your strategic partner in enterprise growth and employee empowerment.

Our Ratings
Certified logos

Trusted by Leading Companies Across the World

Top Value Drivers of GenAI for Enterprises

Featured Webinars

GenAI and SD Webinar Image
Register for free
upper arrow
Upcoming Event
GenAI and Enterprise Webinar Image
Watch webinar
Upper arrow
Recent Event
GenAI and Enterprise Webinar Image
Watch webinar
Upper arrow
GenAI and Enterprise Webinar Image
Watch webinar
Upper arrow
View More
upper arrow

Knowledge Management

Enhanced knowledge curation and accessibility

Empower your Support Teams with a robust and intelligent knowledge repository that’s engineered for accuracy and ease. With GenAI-enabled Knowledge, they become the go-to heroes ready to tackle any challenge with the right information at their fingertips.

GenAI-based knowledge curation
Streamline knowledge organization using advanced AI for fast, accurate and no hallucination in data handling.
GenAI-enabled knowledge management
A robust system that ensures resilience and smart intelligence in managing your organizational knowledge.
Knowledge ingestion from SharePoint
Seamlessly integrate and access SharePoint content, demonstrating GenAI's quick adaptability and market responsiveness.
Knowledge ingestion from Website/ Intranet/ Confluence
Automatically incorporate relevant website information, showcasing GenAI's smart, intelligent content management.
Knowledge uploading
Simplify the upload and organization of company knowledge resources with efficient and trustworthy GenAI capabilities.
GenAI-enabled bot
Enhance user interaction with a bot powered by GenAI, ensuring quick, accurate responses and improved agent productivity.
Efficient knowledge utilization

Integration with Microsoft Teams makes collaboration seamless and simple. With a Sleek MS Teams Interface, your Support Heroes can communicate, resolve and conquer challenges together, fostering a communication powered culture.

Auto complete- knowledge articles
Utilize GenAI for fast, accurate article completion, enhancing knowledge accessibility and agent efficiency.
Content personalization
Deliver tailored content based on user interactions and preferences, demonstrating the smart, intelligent nature of GenAI.
Out of the box level 1 IT knowledge
Immediately deployable basic IT knowledge, reflecting GenAI's quick time to market and robust information handling.

GenAI Learning Center

Empower your Support Teams with a robust and intelligent knowledge repository that’s engineered for accuracy and ease. With GenAI-enabled Knowledge, they become the go-to heroes ready to tackle any challenge with the right information at their fingertips.

Blogs

Saving Costs with a Generative AI Service Desk The Boon of Generative AI for HR Teams
GenAI vs Traditional Service Desk Efficiency
GenAI as First Line of Defense for L1 Requests
View more
Upper arrow

Webinars

GenAI and Employee support: A changing landscapeInnovating with Agile Knowledge Management and Self Service
Revolutionizing Employee Support in Healthcare Industry
Rezolve.ai's Studio Lounge Interview At #2023 CULytics Summit
View more
Upper arrow

Ebooks & Case Studies

5 Use Cases Of Generative AI For ITSMOutstanding Business Value With Rezolve.aiInvestor Community BankNew York City Department of Buildings (NYC-DOB)
View more
Upper arrow

GenAI Learning Center

Agent Productivity

Streamlining ticketing and response processes

Empower your Support Teams with a robust and intelligent knowledge repository that’s engineered for accuracy and ease. With GenAI-enabled Knowledge, they become the go-to heroes ready to tackle any challenge with the right information at their fingertips.

Auto complete-live chat
Improve agent productivity with GenAI-driven live chat auto-completion, offering fast and reliable support.
Auto complete-ticket responses
Streamline ticket responses with GenAI, ensuring quick, accurate and efficient customer service.
GenAI SideKick ticket summarizer
Utilize GenAI SideKick for summarizing tickets, enhancing agent efficiency and providing quick, reliable information.
Enhanced GenAI- powered support tools

Integration with Microsoft Teams makes collaboration seamless and simple. With a Sleek MS Teams Interface, your Support Heroes can communicate, resolve and conquer challenges together, fostering a communication powered culture.

GenAI SideKick assisted content creation
Facilitate smart and intelligent content creation with the assistance of GenAI SideKick.
Multi LLM for GenAI
Showcase the robust and adaptable nature of GenAI with the ability to switch between various large language models.
Generative AI configurations
Offer meticulous control over GenAI preferences, demonstrating the solution's smart, resilient and trustworthy characteristics.
GenAI SideKick note creator
Enable quick and accurate note creation within ticketing, leveraging GenAI SideKick for enhanced employee convenience.

Don't fall behind. Get started with GenAI employee support today!

Free Trial

Employee Convenience

Simplifying employee interactions

Empower your Support Teams with a robust and intelligent knowledge repository that’s engineered for accuracy and ease. With GenAI-enabled Knowledge, they become the go-to heroes ready to tackle any challenge with the right information at their fingertips.

Multi-Channel support
Provide fast, accurate support across various communication channels, emphasizing GenAI's versatility.
Multi-Lingual
Cater to a diverse user base with GenAI's ability to support multiple languages, showcasing its intelligent and adaptable nature.
Ease of use and accessibility

Integration with Microsoft Teams makes collaboration seamless and simple. With a Sleek MS Teams Interface, your Support Heroes can communicate, resolve and conquer challenges together, fostering a communication powered culture.

Sleek MS teams interface
Offer a user-friendly interface within MS Teams, enhanced by GenAI for ease of use and efficient interaction.
Multi-Department compatibility
Demonstrate GenAI's smart adaptability and robust performance across different organizational departments.

Harness AITSM:
Supercharge your IT support with intelligence

Learn More

Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Become IT Superheroes with Rezolve.ai

Product Experience Center
Fill out your details to experience our bot :
ROI Calculator
New
AITSM Tour