to your support teams @

Your GenAI Service Desk @ MS Teams

Elevate Employee Experience for Local and State Governments

Rezolve.ai is a modern MS Teams-based employee service desk that utilizes the power of artificial intelligence and automation to provide a seamless experience for local and state government, counties, municipalities, and other public sector organizations.

Trusted by Top Brands

What users say about Rezolve.ai

"Awesome Software implementation methodology and support!"

I have never in my 35 years of IT had a better experience implementing a new software product into an organization

G2 User

IT Manager, Nonprofit

"Such a Great Product & Company"

Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!.Everyday questions and problems that end-users have. Tier 1 support questions.

Brandon C

Technology Services Support Assistant
Mid-Market(51-1000 emp.)

"Rezolve.ai will be the help desk of the future"

I have never in my 35 years of IT had a better experience implementing a new software product into an organization

Michael. S

CIO, University

"Great Onboarding Experience"

Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support.

Nate. R

IT Support Specialist
Mid-Market(51-1000 emp.)

"Attentive Customer Service, Great product"

Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.

G2 User

Mid-Market(51-1000 emp.)

"Prompt and Effective"

The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands

Andrea. H

Mid-Market(51-1000 emp.)

"Great product and great support"

I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented.

Chris. T

Mid-Market(51-1000 emp.)

"Growing Managed IT Services company using Rezolve.ai for helpdesk tickets and chatbot."

Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides that we are fully supported.

Daniel. E

Small-Business(50 or fewer emp.)

"The Rezolve.ai Chatbot has been a gamechanger for our state Agency IT Support team"

Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues.

Sean. A

Enterprise(> 1000 emp.)

"Best Knowledge base and Help Desk service for Microsoft Teams"

"The Rezolve.AI team is truly focused on the success of the service integration with Microsoft and is very helpful with all steps required to get all things working."

Nilson. Z

CIO

Enterprise(> 1000 emp.)

Smart Chatbot in Teams and Slack

Enable employees to receive fast and accurate IT support within 10 seconds through a smart chatbot that can be accessed via MS Teams and Slack.

‘Invisible’ Ticketing System

Create, update and inquire about tickets simply by having a conversation with the chatbot, that seamlessly integrates with MS Teams.

‘In-built’ Live Chat in MS Teams

Receive real-time support and assistance from IT support teams via an ‘in-built’ live chat feature within MS Teams.

“Twitter-Age” Knowledge Management

Provide employees with access to up-to-date IT information, with a smart feedback loop that continually improves the accuracy and relevance of the knowledge base.

Interactive Notifications Via MS Teams

Empower IT teams to send interactive notifications to employees via MS Teams, enabling them to quickly and easily take action on important IT tasks.

No Code Automation Studio

IT teams can create powerful automation workflows to streamline IT processes and reduce manual effort, enabling them to focus on higher-value activities.

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