Adding Utterance Variants to Complex Dialogue (Task)

There are multiple ways a user may ask the same question. Due to this, it is possible to create alternative questions (utterance variant) related to a specific dialogue.  

1. Click on Knowledge Mgmt in the navigation pane on the left of your console  

2. Click on Manage Task in the navigation pane on the left of your console  

3. Find the specific phrase and response you would like to Edit 

4. Click on the icon that looks like a pencil at the bottom of the box 

5. Click on the + icon, found next to the last utterance in the current list

6. Add your question variation

7. Click Update to save