GenAI Sidekick
to your support teams @
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Your GenAI Service Desk @ MS Teams
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Elevating Credit Union & Financial Service Desk Efficiency

Improve efficiencies, introduce “agile” automation – and provide better support to your members and employees through a single window at Microsoft Teams

Boost Productivity with Automation Studio

Streamline your workflows with Rezolve.ai's automation studio and easily access it within MS Teams. Automate repetitive tasks and focus on higher-value activities, increasing efficiency and reducing manual effort.

Achieve faster resolution times and improve accuracy with automation, leading to a significant reduction in ticket turnaround time.

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Resolve Tickets Faster with Smart Ticketing System

Resolve tickets faster than ever before with Rezolve.ai's smart ticketing system, available within MS Teams. The system automatically categorizes, prioritizes, and routes tickets to the right team member, allowing for quicker resolutions.

Stay on top of your workload with real-time insights into ticket status, pending tasks, and resolution times. Automated escalations and notifications help ensure SLA compliance and avoid delays.

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Achieve Better ROI with Self Service and Integration

Empower your employees and support agents to resolve issues on their own with Rezolve.ai's self-service options, available within MS Teams. This reduces dependency on manual support and enables you to achieve a better ROI.

With 1000+ out-of-the-box integrations, improve efficiency and employee satisfaction while reducing support costs.

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Enhance Collaboration with MS Teams Integration

Collaborate seamlessly with your team and members through Rezolve.ai's integration with MS Teams. Access all features, including tickets, notifications, and more, within MS Teams.

Get instant notifications for ticket updates and resolution, share knowledge and best practices with colleagues, and work together more effectively.

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Get Started. You will love the Rezolve.ai experience.

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Trusted By Top Brands

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Elevating Credit Union & Financial Service Desk Efficiency

Improve efficiencies, introduce “agile” automation – and provide better support to your members and employees through a single window at Microsoft Teams

Trusted by leading companies across the world

Empowering IT Teams with Intelligent Automation and AITSM

Deep Integration with ServiceNow

Seamless Connectivity : Enjoy smooth and in-depth integration with ServiceNow, enhancing your IT service management system.
Enhanced Functionality : Benefit from advanced features like integration with knowledge articles, custom tables, incident and service requests and live chat capabilities.

Mature Enterprise-Grade GenAI

Exclusive to Microsoft Teams :Rezolve.ai's GenAI, fully operational within Microsoft Teams, offers an integrated, familiar environment for streamlined ITSM operations.
Advanced ITSM Training : Equipped with L1 technician equivalent knowledge, our GenAI delivers immediate, effective solutions, tailored for ITSM efficiency.
Feedback-Driven and Analytical : Constantly improves through user feedback and analytics, adapting to evolving enterprise needs.
Multi-Departmental Utility : Versatile and robust, suitable for various departments within an enterprise, enhancing overall efficiency and productivity.

Cost-Efficient Solution with Outstanding ROI

Affordable Excellence: Achieve top-tier ITSM capabilities at a fraction of the usual cost.
Maximized Investment: Experience a significant return on investment, leveraging our advanced GenAI solutions for optimal resource utilization.

Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Transform Your Ordinary IT Team Into IT Superheroes With Rezolve.ai

Product Experience Center