Webinar

Digital Transformation: Mid-Size Enterprises Competing in the Big League

Upcoming live

July 11, 2024

1:00 - 2:00 PM EST

Book Your Spot Now

Agenda

‍This webinar will give you insights about:

Uniqueness of being a Mid-Size Enterprise
Benefits, travails and Opportunities for MSE
Digital Transformation Imperatives
Reimagining Employee Support
Product selection criteria and planning
Implementation experience and Managing change
Outcomes and early results
Future plans and vision
Q&A

Our Speakers

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Our Resources

The Definitive Guide to ITSM Frameworks

Read blog

GenAI and the Service Desk: What does this mean for you?

Watch webinar

Black Angus Reduces After-Hours Support from 90% to 10% with End Point Automation

Explore case study

Webinar Series

Digital Transformation: Mid-Size Enterprises Competing in the Big League

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Agenda

‍This webinar will give you insights about:

Uniqueness of being a Mid-Size Enterprise
Benefits, travails and Opportunities for MSE
Digital Transformation Imperatives
Reimagining Employee Support
Product selection criteria and planning
Implementation experience and Managing change
Outcomes and early results
Future plans and vision
Q&A

Speakers

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Matt Ruck

CEO, XOP.ai

Steve Goldberg

Principal HCM Industry Analyst and Advisor

Hari Abburi

Faculty & Future Skills Curator, The Fast Future Executive

Pinak Dash

Executive Director Technology, JLL

Efrem Richardson

Information Systems Manager, City of Folsom

Jackie Dwyer

Director of Parks and Community Services, City of Dublin

Ahad B.

CTO, C-SPAN

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Chris Lawrence

CIO, CISO at a leading healthcare company

Lyle Florence

Manager, IT Operations and Support at MyEyeDr

Betsy Summers

Featured Speaker: Principal Analyst, Forrester

Constance Mayaki

Programming Manager at Black Angus

Andre Heard

VP of Information Technology at 24Seven Hotels

Seth Earley

Founder & CEO, Earley Information Science

Kyle Campanaro

Director of Information Technology, SUNY Morrisville

Ahsan Baig

CIO, AC Transit

Will McKeon-White

Senior Analyst, Forrester

Diana M Ramirez

Director - Customer Success

Saurabh Kumar

C.E.O, Rezolve.ai

Julie Mohr

Featured Speaker: Senior Analyst, Forrester

Michael K. Smith

C.I.O., University of Evansville

Joshua O'Brien

Technical Lead

Tracy Vo

Head of Client Solutions

Manish Sharma

CRO, Rezolve.ai

Agenda

‍This webinar will give you insights about:

Uniqueness of being a Mid-Size Enterprise
Benefits, travails and Opportunities for MSE
Digital Transformation Imperatives
Reimagining Employee Support
Product selection criteria and planning
Implementation experience and Managing change
Outcomes and early results
Future plans and vision
Q&A

Monday, June 17, 2024

Watch Now

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Webinar Series

Digital Transformation: Mid-Size Enterprises Competing in the Big League

Please fill out the form to watch webinar

Agenda

‍This webinar will give you insights about:

Uniqueness of being a Mid-Size Enterprise
Benefits, travails and Opportunities for MSE
Digital Transformation Imperatives
Reimagining Employee Support
Product selection criteria and planning
Implementation experience and Managing change
Outcomes and early results
Future plans and vision
Q&A

Our Speaker's Quotes

Ahad B.

"A robust knowledge base is a lifesaver. It allows us to solve recurring issues swiftly and maintain consistency."

Janelle Nero

"Continuous improvement and collaboration with our support team made the integration of AI tools smooth and effective."

Manish Sharma

"Automation takes our service desk to the next level. It reduces workload and ensures tickets are handled efficiently from start to finish..."

Our Speakers

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Ahad B.

CTO, C-SPAN

Manish Sharma

CRO, Rezolve.ai

Our Speaker's Quotes

Webinar Quotes

Ahad B.

CTO, C-SPAN

"A robust knowledge base is a lifesaver. It allows us to solve recurring issues swiftly and maintain consistency."

Janelle Nero

Helpdesk Support Specialist, Timberwolves

"Continuous improvement and collaboration with our support team made the integration of AI tools smooth and effective."

Manish Sharma

CRO, Rezolve.ai

"Automation takes our service desk to the next level. It reduces workload and ensures tickets are handled efficiently from start to finish..."

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Our Resources

The Definitive Guide to ITSM Frameworks

Read blog

GenAI and the Service Desk: What does this mean for you?

Watch webinar

Black Angus Reduces After-Hours Support from 90% to 10% with End Point Automation

Explore case study