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GenAI Sidekick
to your support teams @
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Your GenAI Service Desk @ MS Teams
Microsoft team logo

Harnessing GenAI to Enhance Citizen and Employee Digital Experience

Modern AI-powered Solution for Digital Transformation.

Boost Productivity with Automation

Efficiently manage a high volume of tickets with our smart ticketing system and automation studio, all within the familiar environment of Microsoft Teams.

With Rezolve.ai, automate up to 65% of issue resolutions and free up time for support agents to focus on complex issues. Increase employee productivity with self-service capabilities, empowering them to resolve issues on their own.

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Seamless Integration for State and Local Governments

With 1000+ out-of-the-box integrations, easily integrate Rezolve.ai Service Desk with existing state and local government systems, for a seamless experience within Microsoft Teams.

Reduce the need for manual data entry and improve accuracy with automated workflows. Streamline processes and create a centralized hub for issue resolution.

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Intelligent Chatbot for Quick Solutions

Empower employees with a self-service chatbot that quickly resolves common issues, saving support agents time and increasing employee satisfaction, all within the Microsoft Teams environment.

Our chatbot is intelligent and customizable, enabling it to provide personalized support to employees.

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Notifications and Collaborations within Microsoft Teams

Stay informed and up-to-date with notifications within Microsoft Teams. Collaborate seamlessly with team members to resolve complex issues, all within the same interface.

Our integration with Microsoft Teams makes it easy to stay on top of critical updates and ensures everyone is on the same page.

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Improve ROI with Fewer Tickets

Reduce the volume of support tickets with Rezolve.ai's automation and self-service capabilities, leading to a significant decrease in support costs, all while remaining within the Microsoft Teams environment.

Our solution is designed to minimize downtime, increase employee productivity, and maximize ROI for state and local governments.

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User-Friendly Interface for Support Agents

Rezolve.ai Service Desk offers a user-friendly interface that enables support agents to efficiently manage and resolve issues within Microsoft Teams.

With our intuitive dashboard and powerful search capabilities, support agents can quickly access relevant information and respond to tickets promptly.

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Get Started. You will love the Rezolve.ai experience.

Get Started

Trusted By Top Brands

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Harnessing GenAI to Enhance Citizen and Employee Digital Experience

Modern AI-powered Solution for Digital Transformation.

Book Meeting
Product Experience Center

Trusted by leading companies across the world

Empowering IT Teams with Intelligent Automation and AITSM

Deep Integration with ServiceNow

Seamless Connectivity : Enjoy smooth and in-depth integration with ServiceNow, enhancing your IT service management system.
Enhanced Functionality : Benefit from advanced features like integration with knowledge articles, custom tables, incident and service requests and live chat capabilities.

Mature Enterprise-Grade GenAI

Exclusive to Microsoft Teams :Rezolve.ai's GenAI, fully operational within Microsoft Teams, offers an integrated, familiar environment for streamlined ITSM operations.
Advanced ITSM Training : Equipped with L1 technician equivalent knowledge, our GenAI delivers immediate, effective solutions, tailored for ITSM efficiency.
Feedback-Driven and Analytical : Constantly improves through user feedback and analytics, adapting to evolving enterprise needs.
Multi-Departmental Utility : Versatile and robust, suitable for various departments within an enterprise, enhancing overall efficiency and productivity.

Cost-Efficient Solution with Outstanding ROI

Affordable Excellence: Achieve top-tier ITSM capabilities at a fraction of the usual cost.
Maximized Investment: Experience a significant return on investment, leveraging our advanced GenAI solutions for optimal resource utilization.

Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Transform Your Ordinary IT Team Into IT Superheroes With Rezolve.ai

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