Troubleshooting
Intelligent troubleshooting for everyday issues
Whether it's helping employees with VPN connectivity, finicky network printers, Onedrive sync issues, or hundreds of other IT issues - Rezolve.ai can intelligently troubleshoot and provide detailed help in a jiffy.
Detailed contextual help - fast and easy
Understand the user's context, ask followup questions, provide step by step guidance, and connect with humans when needed.
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Intelligent troubleshooting - available instantly
When your users are in panic needing support on that missing sharepoint file at midnight - Rezolve.ai Sidekick is there to calmly provided them the much appreciated support.
No phone call, no wait time, not having to open tickets - instant help in seconds, right in MS teams, Slack or over email.
Accurate and Relevant
Seamlessly bring together internal company and external internet knowledge to help the users with accurate hallucination free troubleshooting.
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Security and Compliance
Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.
See what our customers say about us
"Rezolve.ai team has deep expertise in how to enable AI for general purpose solutions, be it tweaking the LLM or ensuring human-in-the-loop for feedback. It is a very thought-through process by the team."
Bhavani Palukuri
"We recently finished our implementation of Rezolve.ai as a knowledge and automation base for our department. Our team really finds the chatbot to be quick, easy to find procedures and documentation"
IT Team
"Through the use of our AI chatbot [Clover] and live chat, we have been able to reach all 77,000 customers without language barriers or them waiting on the phone to speak to an agent"
Jackie Dwyer
"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click."
Team Management
FAQs
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
