Service Catalog
Drag, Drop, Deploy: Service Catalog Reimagined with no implementation experts!
Using Rezolve.ai’s state-of-the-art enterprise UX, organizations can quickly configure and deploy custom service offerings without relying on expensive implementation experts. Unlike legacy systems that require weeks of professional services, Rezolve.ai empowers IT teams to create, modify, and scale their service catalog in minutes, reducing total cost of ownership.
Configure in Minutes, Not Months
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Additional Highlights
See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations
Define precise access permissions at multiple levels—from broad organizational roles to specific form field visibility. Rezolve.ai offers comprehensive permission management that ensures data security, compliance, and controlled information access across your entire service management ecosystem.
Create sophisticated ticket dependencies with advanced relationship mapping. Define complex hierarchical workflows where parent tickets control child ticket progression, thereby enabling context-aware and rule-based service management that ensures systematic resolution while maintaining workflow dependencies.
Streamline service requests with pre-configure dservice request templates that automatically populate default values, reducing user input while capturing critical information efficiently.
Design automated notifications with flexible templates—trigger precise email and bot communications a teach workflow stage. Use the pre-built templates or use your own.
See what our customers say about us
"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"
Tan Nguyen
"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."
Lane Terry
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"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"
Team Management
"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"
Teri Carlson
Security and Compliance
Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.
FAQs
Frequently Asked Questions are Rezolve.ai and its capabilities
Rezolve.ai stands out with its unprecedented level of configurability. Our platform offers aWYSIWYG Workflow Builder that allows you to design complex service workflows without coding, coupled with customizable ticket forms, powerful automation capabilities, and granular permission controls. This means you can tailor the entire service management experience to your organization's unique needs, improving efficiency and user satisfaction.
Absolutely. Our service catalog is designed with flexibility in mind. The advanced ticket relationship management feature allows seamless connections between different service requests, while customizable communication channels ensure smooth interaction across your existing tech ecosystem. We provide robust integration capabilities that can enable you to automate your processes and workflows.
Our powerful automation capabilities can dramatically reduce manual work and response times. You can set up intelligent rules that automatically route tickets, escalate critical issues, trigger notifications, and even execute predefined actions based on specific conditions. This means faster resolution times, reduced human error, and a more consistent service experience for your users.
Not at all. Despite its powerful features, Rezolve.ai is designed with Enterprise User Experience a core. This experience across the interface makes configuration intuitive, easily customizable, and straightforward to manage. Our goal is to provide a robust solution that doesn't require extensive technical expertise to implement or maintain.
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Return On Investment Calculator for Rezolve.ai
See how our GenAI SideKick can save operational costs and unlock new ROI for you.
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
