AI Data Loss Prevention

Avoid Leaking Sensitive Information!

Our AI Data Loss Prevention feature ensures sensitive data and Personally Identifying Information (PII) is never stored or processed by a language model.

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Additional Highlights

See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations

Custom Entities

Define and add additional PII entities unique to your organization, such as Employee ID numbers, Personal Account Numbers, etc.

Whitelists and Blacklists

Define exceptions to the PII redactions via a Whitelist. For example, you could redact all email addresses except the IT support email address. Conversely, the Blacklist can prevent users from sharing very specific email address, while allowing other emails more broadly.

Match Confidence Levels

Freely adjust the sensitivity of the PII detection algorithm to control how aggressively the system identifies and redacts potential PII.

Context Words

Enhance the accuracy of PII detection by adding context words for the algorithm to consider. For example, if the word “Account” is found near a string of numbers, it would be more likely to identify the numbers as an Account number.

See what our customers say about us

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace

"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."

Lane Terry

DevOps Supervisor, F12.net

"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Team Management

The Minnesota Timberwolves

"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"

Teri Carlson

Director, Customer Support Operations

Security and Compliance

Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.

FAQs

Frequently Asked Questions are Rezolve.ai and its capabilities

Is the Personally Identifying Information (PII) redaction handled in the cloud?

No, our Data Loss Prevention algorithm is processed on-device, ensuring that sensitive or PII is never stored or sent to an external language model or processing system. Additionally, we never train or fine-tune our models using customer data.

My organization has unique sensitive information. Can it be redacted?

Yes! Using our Custom Entities feature you can add PII entities unique to your organization, such as Employee ID numbers, Account Numbers, and more.

How does Rezolve.ai discourage users from entering sensitive information?

When PII-Education mode is enabled, the bot will interrupt a conversation anytime it detects the usage of Personally Identifying Information to educate the user. It’ll explain why sharing such information is risky and provide guidance on how to rephrase the query without including it.

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