Bot Integration
Bot Integration - Pre-integrated to deliver AI self service in Teams and Slack
Unlike traditional ITSM platforms that require complex integrations with third-party bots, Rezolve.ai features a nativebot intelligence built directly into its core ITSM framework. This integrated approach ensures seamless automation, comprehensive use case coverage, and eliminates the typical integration challenges faced by legacy systems.
One Platform, One Intelligence, Zero Integration, Seamless Automation
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Additional Highlights
See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations
From initial conversation to ticket resolution,every interaction is captured, tracked, and managed within aunified environment, ensuring seamless service delivery.
Our native bot intelligently captures, interprets, and translates user interactions directly into structured tickets, that further are processed by workflows to efficient resolutions.The analytics of all these interactions is presented in seamless dashboards and reports, making the service teams improve the service quality over time.
With the common core at Creator Studio, the intelligence can be built once made to drive Bot interactions and well as Ticket automations, streamlining service management with. Eliminate redundant tasks, reduce manual effort, and ensure consistent, efficient service delivery across your entire support ecosystem.
Empower your team with a self-configurable platform that enables rapid service setup across all channels. Seamlessly translate ticket configurations into bot interactions, allowing instant service delivery without complex setup or external dependencies.
See what our customers say about us
"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"
Tan Nguyen
"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."
Lane Terry
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"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"
Team Management
"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"
Teri Carlson
Security and Compliance
Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.
FAQs
Frequently Asked Questions are Rezolve.ai and its capabilities
Unlike traditional ITSM platforms that rely on complex third-party bot integrations, Rezolve.aifeatures native bot intelligence built directly into its core framework. This means our bot isseamlessly integrated from the ground up, providing more comprehensive and efficient automationwithout the typical integration challenges of legacy systems.
Our integrated bot intelligence enables seamless automation across the entire servicemanagement workflow. Since automation is built into the ITSM framework through a common core- Creator Studio, it empowers both - the bot interactions and tickets workflows. Hence it providesmore intelligent, context-aware support, reducing manual interventions and streamlining IT serviceprocesses from initial contact to resolution.
The Rezolve.ai bot is exceptionally accurate in parsing user inputs. By leveraging advancedcontextual understanding, it can intelligently decode conversational language, extract relevantinformation, and map it to precise ticket fields. This ensures that even complex or casuallydescribed issues are captured with remarkable precision and completeness.
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
