AI Explainability

Understand what your bot is doing and why!

Agentic AI are constantly making decisions about how to best handle user queries. We put that information front-and-center so you always know what’s going on.

See a Step-by-Step Map of Your Bot’s Decision Tree!

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Additional Highlights

See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations

Fix Knowledge Gaps

Add a new Knowledge Article or upload a document to address a problematic query directly from the Knowledge Gaps screen.

Transparent Knowledge Selection

View which knowledge articles were chosen by your Agentic AI assistant.

See what our customers say about us

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace

"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."

Lane Terry

DevOps Supervisor, F12.net

"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Team Management

The Minnesota Timberwolves

"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"

Teri Carlson

Director, Customer Support Operations

Security and Compliance

Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.

FAQs

Frequently Asked Questions are Rezolve.ai and its capabilities

How can I see where an answer came from?

The Explainability screen displays a flowchart that guides you through the process the bot took to arrive at answer. You can see as it checks each knowledge source and which knowledge articles it decided were relevant, if any.

Can I review past conversations?

Yes. Admins have the ability to pull up any query sent to the bot and view the entire chat history of that session.

Does Rezolve.ai identify gaps in my knowledge automatically?

Yes. As users ask questions to the bot, problematic interactions are automatically logged. Instances where the bot failed to answer are logged as Missing Knowledge while queries that received negative feedback from users are logged as Inaccurate Knowledge.

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