Webinar

Unlock Your Service Desk's Potential with GenAI-Powered Quick Value Assessment

Upcoming live

August 29, 2024

1:00 - 2:00 PM EST

Book Your Spot Now

Agenda

This webinar will give you insights about:

Key Benefits of the QVA:

- Comprehensive analysis of your past 3 months' service desk data

- Identification of automation opportunities to streamline processes

- Actionable insights for enhancing employee experience and productivity

- Benchmarking to uncover performance gaps and improvement areas

This highly successful exercise will put you in a better position to:

- Create action plans for improvement

- Build a business case for leadership approval

- Make informed decisions on people, processes, and technology

Our Speakers

Manish Sharma

CRO, Rezolve.ai

Our Resources

The Definitive Guide to ITSM Frameworks

Read blog

GenAI and the Service Desk: What does this mean for you?

Watch webinar

Black Angus Reduces After-Hours Support from 90% to 10% with End Point Automation

Explore case study

Agenda

This webinar will give you insights about:

Key Benefits of the QVA:

- Comprehensive analysis of your past 3 months' service desk data

- Identification of automation opportunities to streamline processes

- Actionable insights for enhancing employee experience and productivity

- Benchmarking to uncover performance gaps and improvement areas

This highly successful exercise will put you in a better position to:

- Create action plans for improvement

- Build a business case for leadership approval

- Make informed decisions on people, processes, and technology

Speakers

Manish Sharma

CRO, Rezolve.ai

Matt Ruck

CEO, XOP.ai

Steve Goldberg

Principal HCM Industry Analyst and Advisor

Hari Abburi

Faculty & Future Skills Curator, The Fast Future Executive

Pinak Dash

Executive Director Technology, JLL

Efrem Richardson

Information Systems Manager, City of Folsom

Jackie Dwyer

Director of Parks and Community Services, City of Dublin

Ahad B.

CTO, C-SPAN

Janelle Nero

Helpdesk Support Specialist, Timberwolves

Chris Lawrence

CIO, CISO at a leading healthcare company

Lyle Florence

Manager, IT Operations and Support at MyEyeDr

Betsy Summers

Featured Speaker: Principal Analyst, Forrester

Constance Mayaki

Programming Manager at Black Angus

Andre Heard

VP of Information Technology at 24Seven Hotels

Seth Earley

Founder & CEO, Earley Information Science

Kyle Campanaro

Director of Information Technology, SUNY Morrisville

Ahsan Baig

CIO, AC Transit

Will McKeon-White

Senior Analyst, Forrester

Diana M Ramirez

Director - Customer Success

Saurabh Kumar

C.E.O, Rezolve.ai

Julie Mohr

Featured Speaker: Senior Analyst, Forrester

Michael K. Smith

C.I.O., University of Evansville

Joshua O'Brien

Technical Lead

Tracy Vo

Head of Client Solutions

Manish Sharma

CRO, Rezolve.ai

Agenda

This webinar will give you insights about:

Key Benefits of the QVA:

- Comprehensive analysis of your past 3 months' service desk data

- Identification of automation opportunities to streamline processes

- Actionable insights for enhancing employee experience and productivity

- Benchmarking to uncover performance gaps and improvement areas

This highly successful exercise will put you in a better position to:

- Create action plans for improvement

- Build a business case for leadership approval

- Make informed decisions on people, processes, and technology

Thursday, August 29, 2024

Watch Now

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Webinar Series

Unlock Your Service Desk's Potential with GenAI-Powered Quick Value Assessment

Please fill out the form to watch webinar

Agenda

This webinar will give you insights about:

Key Benefits of the QVA:

- Comprehensive analysis of your past 3 months' service desk data

- Identification of automation opportunities to streamline processes

- Actionable insights for enhancing employee experience and productivity

- Benchmarking to uncover performance gaps and improvement areas

This highly successful exercise will put you in a better position to:

- Create action plans for improvement

- Build a business case for leadership approval

- Make informed decisions on people, processes, and technology

Our Speaker's Quotes

On average, organizations can reduce ticket volume by 25-35% through targeted improvements.

Discover your Employee Service Index (ESI) - your service desk's health score!

QVA uses proprietary clustering algorithms to identify recurring problem patterns.

Our Speakers

Manish Sharma

CRO, Rezolve.ai

Our Speaker's Quotes

Webinar Quotes

QVA uses proprietary clustering algorithms to identify recurring problem patterns.

Discover your Employee Service Index (ESI) - your service desk's health score!

On average, organizations can reduce ticket volume by 25-35% through targeted improvements.

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Our Resources

The Definitive Guide to ITSM Frameworks

Read blog

GenAI and the Service Desk: What does this mean for you?

Watch webinar

Black Angus Reduces After-Hours Support from 90% to 10% with End Point Automation

Explore case study