Smart Agentic AI Bot
Ticketing & Troubleshooting - Right Where Your Employees Are
No portals, no wait times, no confusion! Get your employees the help they need in an environment they already use. With Rezolve.ai’s Agentic AI Bot, users can ask questions, report incidents, submit requests, and trigger automations all within Microsoft Teams or Slack.
Agentic AI makes the right call at the right time!
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Additional Highlights
See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations
Users are in control of the conversation. The bot recognizes when a user changes contexts and will pivot accordingly.
You’re in control of what topics the bot is allowed to discuss with end users.
Contact users instantly on a platform they’re already looking. The bot can proactively notify users about ticket updates or approval requests. You can even schedule interactive notifications for holidays, system outages, and more!
Our state-of-the-art Agentic web search allows the bot to make multiple be spoke searches to get the info it needs to answer the toughest of questions.
See what our customers say about us
"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"
Tan Nguyen
"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."
Lane Terry
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"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"
Team Management
"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"
Teri Carlson
Security and Compliance
Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.
FAQs
Frequently Asked Questions are Rezolve.ai and its capabilities
Our state-of-the-art RAG model cannot engage the language model to formulate an answer unless it has first found relevant knowledge in your knowledge base that answers the user’s question. If found, the bot will then cite each piece of information that was used in the answer, providing transparency and confidence in its answers. If no information is found, the bot will simply communicate that it was unable to find relevant information.
No, our Agentic Web Search puts you in control. Web-search is an optional feature and can enabled/disabled at your discretion. If enabled, you have full control over which websites or domains it can search via a whitelist and blacklist.
Yes! We integrate with major 3rd party content services such as SharePoint, ServiceNow, Confluence, and more using their available REST API’s. Individual documents and PDF’s can be uploaded directly and managed in the admin console.
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Return On Investment Calculator for Rezolve.ai
See how our GenAI SideKick can save operational costs and unlock new ROI for you.
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
