GenAI Knowledge Management
Get Precise, Accurate Answers from Your Content!
Whether employees need clarification on an HR policy, a how-to guide, or troubleshooting steps for an IT incident, our Agentic AI seamlessly connects them with the knowledge they need.
Instant Access to all Your Enterprise Knowledge
Additional Highlights
Your Enterprise Search Partner for Accurate Support
See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations.
Upload individual documents directly to your bot to enhance its knowledge.
Fill in gaps left by your other knowledge sources by writing your own custom Knowledge Articles directly in your tenant. You can even add images and link to videos.
Maintain precise wording and exact verbiage by incorporating Scripted Knowledge Articles. Any response from a Scripted Knowledge Article is presented to the end-user exactly as written—ideal for legal documents or sensitive topics where precision is paramount.
Identify and Fill Knowledge Gaps with Ease. Easily pinpoint opportunities to expand your knowledge base. Queries that the bot cannot answer are automatically logged as Missing Knowledge, while queries receiving negative user feedback are flagged as Inaccurate Knowledge.
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See Why Our Customers Love Us
"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"
Tan Nguyen
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Security and Compliance
Rezolve.ai ensures the highest levels of data security and information privacy. We comply with all major global data security standards to give you peace of mind.
FAQs
Frequently Asked Questions are Rezolve.ai and its capabilities
You’re in control of what folders the bot can access. We recommend setting up a SharePoint folder dedicated to knowledge you want your bot to ingest to avoid unnecessary confusion.
As long as the service you use offers a public Rest API for knowledge retrieval, we can integrate with it!
No, our optional Agentic Web Search puts you in control. If enabled, you get to decide which websites or domains it can search via an explicit whitelist and blacklist.
Scripted Knowledge Articles allow you to add content to your bot while preserving the original verbiage and formatting. If the bot determines an answer is found within a Scripted Knowledge Article, it’ll present the entire contents of the article to the end-user exactly as written in the source article.
Yes. The bot automatically logs any query it is unable to answer, as well as any query that a user submits negative feedback on. These details can be viewed on our Knowledge Gaps page, where you can view the exact query, answer, and full chat history for context.
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See Rezolve.ai in action
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
