GenAI Knowledge Management
Get Precise, Accurate Answers from Your Content!
Whether they need clarification on an HR Policy, a How-To guide, or troubleshooting steps for an IT Incident, our agentic AI can connect your employees with the knowledge they need.
Instant Access to All of Your Knowledge!
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Additional Highlights
See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations
Upload individual documents directly to your bot to enhance its knowledge.
Fill in gaps left by your other knowledge sources by writing your own custom Knowledge Articles directly in your tenant. You can even add images and link to videos.
Maintain strict accuracy and exact verbiage by adding Scripted Knowledge Articles. Any answer found within a Scripted Knowledge Article will be presented to the end-user exactly as written. Perfect for legal documents or sensitive topics where precise wording is of the utmost importance.
Easily identify opportunities to add additional knowledge in Knowledge Gaps. Queries that the bot is unable to answer will be automatically logged as Missing Knowledge, while queries that receive negative feedback from users get logged as Inaccurate Knowledge.
See what our customers say about us
"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"
Tan Nguyen
"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."
Lane Terry
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"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"
Team Management
"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"
Teri Carlson
Security and Compliance
Rezolve.ai ensures highest levels of data security and information privacy. We are compliant with all major global data security standards for your peace of mind.
FAQs
Frequently Asked Questions are Rezolve.ai and its capabilities
You’re in control of what folders the bot can access. We recommend setting up a SharePoint folder dedicated to knowledge you want your bot to ingest to avoid unnecessary confusion.
As long as the service you use offers a public Rest API for knowledge retrieval, we can integrate with it!
No, our optional Agentic Web Search puts you in control. If enabled, you get to decide which websites or domains it can search via an explicit whitelist and blacklist.
Scripted Knowledge Articles allow you to add content to your bot while preserving the original verbiage and formatting. If the bot determines an answer is found within a Scripted Knowledge Article, it’ll present the entire contents of the article to the end-user exactly as written in the source article.
Yes. The bot automatically logs any query it is unable to answer, as well as any query that a user submits negative feedback on. These details can be viewed on our Knowledge Gaps page, where you can view the exact query, answer, and full chat history for context.
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Return On Investment Calculator for Rezolve.ai
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Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
