GenAI ITSM for Your
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Rezolve.ai helps in reducing shared services cost by 20 to 40%, showing demonstrable ROI within 4 to 6 months.

Rezolve.ai can achieve a 5 to 10% increase in productivity of Technology staff within weeks.

By using Generative AI and workflow automation, Rezolve.ai increases the ROI on existing investments and creates a multiplier effect.

Yes, Rezolve.ai can create a working environment that values employees, fosters retention, democratizes knowledge, and automates non-value-adding activities.

Rezolve.ai's platform is scalable, secure, well-baked, and versatile, supporting use cases across IT, HR, Finance, Product support, Student services, etc.

When building an in-house solution, there are ongoing maintenance costs, high initial investment, limited feedback, key employee attrition risks, hidden costs, and challenges in multi-department budget allocation. With Rezolve.ai, the offering is cost-effective, reduces dependency, has no additional maintenance or hidden costs, and follows a pay-as-you-go model.

Building your own solution leads to slow iteration, lack of diverse perspectives, and inter-department collaboration challenges. On the other hand, Rezolve.ai embraces a startup culture, allowing for continuous improvement, rapid iteration, and broad feedback.

An in-house build may only provide basic functionality and Generative AI, with a risk of obsolescence. Rezolve.ai offers end-to-end employee support & automation, superior Generative AI, and frequent product updates.

Building a solution requires a dedicated team to work through data security compliance. Rezolve.ai proactively builds and updates the product based on data security compliance needs.

Building an in-house solution can lead to a slow time to market, whereas Rezolve.ai offers a fast time to market, with production ready in just one month.

Setting up Rezolve.ai is a straightforward process, whether you're using MS Teams or a web interface. Just like installing a new app on your phone, find it in the Teams app store, click install and follow the simple instructions. This quick setup allows you to start reaping the benefits of this powerful tool immediately.

The implementation of Rezolve.ai is designed to be user-friendly. The process includes tailoring the system to your specific needs, integrating it with existing IT infrastructure and training your team on how to use it. The friendly team at Rezolve.ai guides you through each step, ensuring a smooth transition.

The implementation timeline can vary depending on your organization's unique needs. Unlike time-consuming software updates, most organizations can expect to have Rezolve.ai up and running within a few weeks, allowing for a quick transition to improved efficiency.

Absolutely! Rezolve.ai is built to ensure smooth transitions. Think of it as moving your music library from one streaming service to another. The team at Rezolve.ai will assist you in transferring your data from your old service desk, making sure that no essential information is lost.

Rezolve.ai offers a variety of implementation plans to match different needs and budgets. It's like choosing a mobile phone plan; you can select the one that best fits your organization's requirements. These plans provide the flexibility to align with various business sizes and goals.

Rezolve.ai's Desktop Automation module isn't just a time-saver; it's a game-changer. This powerful tool automates a wide range of tasks, from mundane data entry to complex IT processes. By freeing up employees to focus on more critical tasks, it enhances efficiency and reduces errors.

The Automation and Process Orchestration Studio in Rezolve.ai is more than just a tool; it's a complete solution. With its visual interface for designing, executing and managing workflows, it simplifies the automation of complex processes. It's a pivotal feature for improving operational efficiency and streamlined business operations.

Rezolve.ai isn't limited to standalone functionality; it's designed to integrate with various third-party applications. This integration capability streamlines workflows and enhances collaboration, allowing businesses to get more done without juggling multiple platforms.

Rezolve.ai's analytics module isn't just a basic statistics tracker; it's a comprehensive tool for actionable insights. With custom dashboards and performance tracking capabilities, it empowers leaders to make data-driven decisions. This advanced analytics functionality supports continuous improvement and growth

Rezolve.ai stands out with its unique features in Teams, such as an AI-driven chatbot and virtual agent. It's like having a team of virtual assistants, providing instant support and enhancing user satisfaction, making it a standout choice in the competitive landscape.

Rezolve.ai is a Software-as-a-Service (SaaS) and therefore has subscription and implementation/configuration fees associated. Businesses can subscribe to two different variations of the product.

1. GenAI sidekick that is typically integrated with third-party.
2. ITSM Rezolve.ai’s ITSM solution with GenAI Sidekick ( AITSM).

 Here are the three key components of pricing: 
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1. A subscription fee: This is usually based on the monthly number of employees or end users for GenAI sidekick. For our AITSM product, additional fees associated with the number of technicians may also apply.  The specifics can vary based on a few aspects, such as the number of departments that plan to use the platform (like IT or HR) and the selected module package. 

2. An initial implementation/configuration fee: This one-time fee covers the costs of setting up and customizing the product to meet your specific needs.

3. Service packages: Service credit can be bought by subscribers for engaging Rezolve.ai for any automations/integration needs beyond the initial implementation, through the life of the contracts.

Additional aspects you should know about the pricing include :
1. No hidden costs: The subscription fee includes the standard support, with Service Level Agreements (SLAs) guaranteeing specific support response times. 

2. Free product upgrades: Any upgrades that occur in the modules you subscribe to are covered in your contract, with no additional costs throughout the life of your contract.

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For contracts over $10,000, Rezolve.ai generally recommends a two-year term. This longer-term contract offers the benefit of price certainty - you get to lock in your pricing, and any new features that are added during your contract period are yours to enjoy at no extra cost. Rezolve.ai also offers 3 or longer-term contracts with attractive annual discounts.

Pricing is not the same across all sizes of enterprises. For larger companies with more than 5000 employees, Rezolve.ai provides a customized quote. This ensures that you get a pricing structure that aligns with your size, complexity, and specific needs.

Desktop Automation is a capability priced separately based on the number of desktop agents deployed. This tool for automating routine tasks on your desktop is not part of the core package. Desktop automation can be subscribed to either our GenAI sidekick or AITSM version.

While the base pricing starts at $3 per employee per month, for a company with 1,500 employees, it's best to contact Rezolve.ai directly for a more accurate quote. They can provide a customized quote that considers your specific requirements.

Rezolve.ai is offered as a cloud-hosted Software as a Service (SaaS) product, providing flexibility and scalability to fit various business needs. At this moment, an on-premises model is not available. This cloud-first approach ensures easy access, updates and support, aligning with modern business requirements.

Rezolve.ai makes its home on Microsoft Azure, a leading cloud platform known for its reliability and security and also utilizes resources from Amazon Web Services (AWS). Servers are strategically located in the United States and Europe, ensuring optimal performance and adherence to regional compliance regulations

Yes, Rezolve.ai takes data protection seriously. Data is encrypted both during transit, such as when you send an email and at rest, like files on a hard drive. Using AES encryption facilities provided by the Azure environment, Rezolve.ai ensures that your data remains secure at all times.

Rezolve.ai's security measures go beyond encryption. It includes physical and logical access control, rigorous backup and recovery policies, secure VPNs for remote work and adherence to international security standards. Think of it as a multi-layered shield, providing all-around protection for your data.

As questions are asked to the bot, information is passed to an enterprise-grade API, which is sent to a Large Language Model (e.g., OpenAI, Google Vertex AI) for processing. The data is not stored. The data is not used for training any AI model. The data is kept private. No one at OpenAI, Microsoft, Google can have access to the data. We also put many layers in place to filter out sensitive and/or identifiable information before sending the data to an LLM.