Rezolve.Ai Earns Top Awards In G2'S Fall 2022 Report For Service Desk

G2, the largest and most trusted source for customer feedback in the business technology market, has officially released its prestigious Fall 2022 Grid Report.

And, guess what? Rezolve.ai shines with multiple new badges and gains our customers' love and trust again this year.

We consider these badges to be one of our greatest accomplishments as they show our dedication to our valuable clients. As we continue to rise and earn recognition as a game-changing service desk provider, the recognition of our company, products, and partners is crucial. Therefore, we feel humbled when G2 acknowledges our efforts!

We are thrilled and proud to present these prestigious reports and elegant badges while remembering prior G2 awards and noticing growth in many positions.

About G2

Through legitimate peer reviews, G2, the largest and most recognized software marketplace and review platform, assists over 60 million users each year in making educated software decisions. They publish quarterly awards and reports of premier software vendors based on user feedback and data gathered and analyzed by their algorithm.

Rezolve.ai received the following G2 badges for the Fall 2022 report, with multiple awards in various categories.

High Performer

The High Performer badge by G2 is often presented to companies with high-level customer satisfaction scores. In this Fall 2022 report, G2 has selected Rezolve.ai as a 'High Performer. Our customers are satisfied because they have guaranteed access to dependable and robust service desk that help them achieve their objectives. Our constant commitment to providing an exceptional customer experience and the product has helped us receive this award. According to G2, products in the Higher Performer quadrant in the Grid Report with high customer satisfaction scores and low Market Presence scores compared to the rest of the category.

Easiest To Use

The "Easiest To Use" badge is one of our most notable achievements in the G2 awards for Fall 2022. In the Usability Index, Rezolve.ai was named the 'Easiest To Use' product, with the highest Ease of Use rating in the category. At Rezolve.ai, we are grateful for earning the "Easiest To Use" badge in recognition of our efforts in producing software that customers and partners are eager to use. Rezolve.ai was also rated #1 in terms of its usability.

Likelihood To Recommend

Recommendations and referrals are significant sources for every business. As per the G2's Fall 2022 Report, Rezolve.ai has earned the "Likelihood To Recommend" badge. Our excellent service has led to customers referring us to their friends and colleagues. G2 rated us #1 in this category.

Easiest Set up 

Rezolve.ai has also earned the "Easiest Setup" badge, which ranks products by customer satisfaction with the setup process. The Easiest Setup product in the implementation index has earned the highest Ease of Set Up rating. G2 has rated Rezolve.ai #1 for its ease of Set up.

Best Support

G2 awards organizations that continuously provide excellent customer support with the 'Best Support' badge. Thank you to our customers for trusting our support team and service, which made this possible once again. In the Relationship Index, G2 classifies this category as the "Highest Quality of Support" product, attaining the highest Quality of Support rating in its category. Rezolve.ai was also rated #2 in terms of the quality of support.

Easiest To Do Business With

At Rezolve.ai, we consider that the "Easiest To Do Business With" badge validates our commitment to becoming true partners to our clients. We're all contributing to Rezolve.ai being a great place to work. G2 defines this category as "The Easiest Doing Business With." It is awarded to products in the Relationship Index with the highest rating in their category for Ease of Doing Business With. In the G2 business partner rating, Rezolve.ai was rated #2.

Easiest Admin

The ‘Easiest Admin’ badge differentiates Rezolve.ai from other software platforms in G2’s Usability Index. With Rezolve.ai, customers will have no trouble setting up and maintaining their platform - we make it as simple and enjoyable as possible. In this season, Rezolve.ai was rated #2 by G2 for its ease of admin, while it was #4 in the Summer 2022 Report.

User Satisfaction

This 'User Satisfaction' badge is recognized for its ongoing efforts and excellent customer support and service by the organization. In this Fall 2022 report, G2 has rated Rezolve.ai #12 for continuously satisfying the users, while in the last season, we were rated #14.

Meets Requirements

Being an AI-powered employee service desk, Rezolve.ai’s primary goal is to meet the demands of every user. And this season G2 has rated us #14 for meeting the client’s requirements.

Market Presence

G2 has rated Rezolve.ai #40 for its market presence in its Fall 2022 report. In the Summer 2022 report, our rating was #41.

See Why Our Customers Love Us?

Rezolve.ai is a next-generation service desk integrated with MS Teams and Slack that aims to help organizations to streamline their critical IT and HR-related processes and deliver outstanding employee experience. Being a modern employee service desk, Rezolve.ai leverages the power of conversational AI and machine learning technologies to auto-resolve employees’ issues and deliver contextual and personalized employee support within 10-15seconds. The service desk solution also helps achieve low incident response times, excellent auto resolution rates and higher CSATs using out-of-the-box automation skills. 

Our team has already grown to more than 50 people across three countries. With a proven GTM, an effective solution, and an experienced team, Rezolve.ai is ready to scale and become the next unicorn.

To Our Customers

 

Thank you for being a part of this amazing adventure!

We would not have received these G2 badges without the help of our loyal customers who reviewed our product suite. We are deeply grateful to your customers for sharing their valuable feedback and taking the time to write insightful reviews about Rezolve.ai on G2. Customer feedback is priceless to us as we work to innovate better experiences for our customers. These badges indicate that our users love us and are delighted to use our services. 

Now it’s time to celebrate!