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Deleting Custom Created Status

Access level needed

Ticket Admin  

Instructions

1. From the menu on the left select Ticket Mgmt

2. Click on Ticket Managementto expand the Ticketing menu

3. Click on Settings >Process Flows

4. Now select James-Ticketing Process

5. Select the Status you want to delete

6. Click Delete

Image
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Deleting Custom Created Status

Access level needed

Ticket Admin  

Instructions

1. From the menu on the left select Ticket Mgmt

2. Click on Ticket Managementto expand the Ticketing menu

3. Click on Settings >Process Flows

4. Now select James-Ticketing Process

5. Select the Status you want to delete

6. Click Delete

Image
Download Document
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.