Running a Ticketing Report

Access level needed

Ticket Agent Supervisor

Instructions

To run a Ticketing report simply follow the below steps or click here to see a step by step video instead:

1. Select Ticket Management 

2. Select Reports from the Ticketing sub-menu 

3. Find the report you would like 

4. Enter the date range you would like to see 

5. Click Download 

6. Select the Click here link in the pop-up (this will redirect you to the Request menu option) 

Note: The Request page is also available from the Ticketing sub-menu option (Found right above Reports) 

7. Once your report has been complied, select Click here to download 

Note: If the request status is Pending, simply click the Check Status button to see the most recent status of your request.