Rezolve.ai Positioned as a Major Contender in Everest Group’s Conversational AI Products PEAK Matrix® Assessment 2024

Dublin, July 25, 2024 – Rezolve.ai, a leading GenAI-enabled AITSM solution, is proud to announce its recognition as a Major Contender in the Conversational AI for IT Management Products PEAK Matrix® Assessment 2024 by Everest Group. This prestigious placement underscores Rezolve.ai’s commitment to revolutionizing IT support with advanced conversational AI capabilities.

Rezolve.ai integrates seamlessly with Microsoft Teams to streamline employee support through conversational ticketing, automation and enterprise search, turning IT support teams into superheroes. With the rise of generative AI and Large Language Models (LLMs), Rezolve.ai continues to lead in delivering sophisticated chatbot functionalities, ensuring enterprise data protection, transparency, and explainability.

Saurabh Kumar, CEO of Rezolve.ai, expressed his excitement, saying, “Being recognized as a Major Contender by Everest Group is a testament to our relentless innovation and commitment to delivering top-tier conversational AI solutions. Our focus on integrating GenAI and LLMs into our platform ensures we remain at the forefront of IT support transformation.”

Key Highlights from the PEAK Matrix® Assessment:

• Sophisticated Capabilities: Rezolve.ai is recognized for introducing innovative features and enhancing existing offerings to meet the growing demand for more advanced conversational AI solutions. Manish Sharma, CRO of Rezolve.ai, added, “This accolade reflects our dedication to enhancing customer experiences and driving market differentiation. Our conversational AI capabilities empower businesses to achieve greater efficiency and productivity, ultimately leading to superior IT management.”
• Market Differentiation: By driving customer acquisition and enhancing customer experiences, Rezolve.ai establishes itself as a distinct player in the market.
• Comprehensive Solutions: Rezolve.ai offers accessible solutions for diverse use cases across various industries and geographies.
• Enterprise Data Protection: Emphasis on data protection, transparency, and explainability maximizes the benefits of conversational AI for enterprises. Udaya Reddy, CTO of Rezolve.ai, commented, “We are proud to be acknowledged for our technological advancements and commitment to data protection and transparency. Our solutions are designed to meet the evolving needs of enterprises, providing them with robust, scalable, and secure conversational AI tools.”

Everest Group’s Research Scope:

• The assessment includes 25 conversational AI technology providers, categorized into Leaders, Major Contenders, and Aspirants.
• The evaluation is based on Everest Group’s annual RFI process, client reference checks, and ongoing analysis of the conversational AI market.
• This comprehensive report helps buyers select the right-fit technology providers and enables providers to benchmark themselves against the competition.

About Rezolve.ai:

Rezolve.ai is a GenAI-enabled modern AITSM solution that integrates with Microsoft Teams to streamline employee support through conversational ticketing, automation, and knowledge management. This innovative approach empowers IT support teams to deliver unparalleled service, enhancing efficiency and digital dexterity.

About Everest Group:

Everest Group is a leading research firm focused on strategic IT, business services, engineering services, and sourcing. Their PEAK Matrix® assessments provide enterprises with insights into the capabilities of service providers and technology vendors, helping organizations make informed decisions.

For more information about the Conversational AI Products PEAK Matrix® Assessment 2024, please visit Everest Group's official website.