to your support teams @

Your GenAI Service Desk @ MS Teams

Automation-first
Employee Service Desk

Simplify Your Support System with ChatGPT-like Generative AI with MS Teams Integration. Empower them with a real-time click-n-chat AI interface - specializing in your enterprise knowledge.

Modern Service Desk With Innovations That Make Your Job Easier

AI DRIVEN CHATBOT

Provide instant employee support with a powerful chatbot that responds to employee issues and queries within seconds and reduces human effort. It makes effective use of the knowledge management system and auto-resolves issues anytime - right within Microsoft Teams and Slack.

With powerful machine learning and AI, the chatbot learns and adapts with every conversation with the user providing exceptional user experience.

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TWITTER AGE KNOWLEDGE MANAGEMENT

Multi-layered knowledge management for information. Provide instant answers to employee questions.

Easy to create & access knowledge base that is always learning from user behavior.

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MODERN INBOX LIKE TICKETING

Rezolve.ai IT can install hundreds of most used application packages on your user’s devices in a jiffy - because no one likes to wait! Start Free Trial

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EXPERT CONNECT LIVE CHAT

Rezolve.ai offers seamless transition from chatbot to support agent. Connect with an ‘Expert’ or support agent for better assistance.

You also get advanced analytics for feedback and insights.

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OUT OF BOX AUTOMATION SKILLS

The automation features come in-built with the Rezolve.ai application and don’t require any complex setup, customization, add-ons etc. once implemented. It lets your employees improve self-service by automating tasks like software installation, laptop configuration, resetting passwords etc. - thus saving time for high-priority tasks.

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Tired of Service Desk Headaches? Try Rezolve.ai's Smart Automation!

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1000s OF INTEGRATIONS

Rezolve AI integrates with 1000s of other applications and software, including JIRA, ServiceNow, Workday and many more. The integration offers added functionalities and more comprehensive employee support features - making it extremely efficient for employees to resolve all their issues within one place, Microsoft Teams.

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LOW CODE STUDIO

Rezolve AI requires little to no coding to build custom workflows and processes. The interactive and engaging interface makes it user-friendly and easy to use. The users can drag-and-drop, select multiple checkboxes, and easily automate complex processes

Your team can achieve more with less on the platform - making it extremely time and cost-efficient, thus enhancing the employee experience.

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ENDPOINT AUTOMATION

Endpoint Automation enables auto-resolution of issues like troubleshooting OneDrive, resetting passwords, installing software etc. without any hassle, thus saving time for the employees to focus on crucial tasks.

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AUTOMATED NOTIFICATIONS

Employees can receive notifications right within Microsoft Teams for:

System outages or changes
Key dates and deadlines
New benefits/bonuses
Ticket updates
New system update
New policy introduction

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APPROVALS IN TEAMS

Automated approvals - right within Microsoft Teams, makes it extremely smooth for the employees to manage all the approval tasks like leave applications, expense approvals etc. in one place. All the information is available right within MS Teams such as the requester of the approval, status and users can even track them whenever needed.

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WORKFLOW AND PROCESS AUTOMATION

Efficient process automation with AI-enabled smart chatbot within Microsoft Teams.

Automate approval process and streamline training process.

Save time and focus on critical issues with Rezolve.ai within Microsoft Teams.

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RICH REPORTING AND ANALYTICS

Management dashboard for SLA management and real-time monitoring of key KPIs.

Record transcripts for every conversation

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Trusted By Top Brands

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."

Jason.C

"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."

Brian. L

"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."

Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."

Chris. T

"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."

Daniel. E

"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."

G2 User

Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.

Brandon C

Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.

Andrea. H

The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands